Postage and Returns
Read more about The Stone Circle online crystal shop's postage and returns policy, below.
Standard postage will be used on all crystals purchased, up to a weight of 2kg. A receipt will be kept until your item arrives. Scottish crystals will be dispatched within 1-2 working days and should arrive after five further days.
You may wish to pay extra for shipping to receive your ethically sourced minerals sooner. This can be arranged during your purchase, where you will be given postage options.
UK standard postage is free for those spending £30 or more.
If your item does not show up after a fortnight, feel free to contact us for order confirmation.
We will always seek to use International Tracked postage. We charge a fixed cost for this postage service since it varies per continent. Times taken also vary, although we would expect the parcel to take no longer than 3 weeks.
You will be given a copy of your tracking number to ensure you can track its progress.
Please note that postal times are especially long at Christmas and during holidays.
We regret to announce that we cannot accept returns nor issue refunds for products that have left our hands. We aim to fulfil all our orders to the highest possible standard. Your crystals will be handled with love and care from the moment we find them until the moment they leave us. If you are left dissatisfied, contact us and we will try to resolve your issue.